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E Commerce Coordinator
Sheffield Based
Full-time / Permanent
Ready to dive into a hands-on, exciting role where you can make a real impact? We are on the lookout for a dynamic, driven eCommerce Coordinator to join our Marketing team.
Reporting to the Marketing Manager, you'll be responsible for executing the businesses eCommerce strategy to enhance the digital marketing experience and drive online sales. This is a hands-on role, so roll up those sleeves! You’ll be managing and updating the online product catalogue, analysing website traffic and user engagement metrics, and liaising with various teams to ensure smooth operations and customer satisfaction.
This is a busy role with lots to do! Predominately office-based with scope for hybrid working once established in role, you will be responsible for developing and implementing promotional campaigns, collaborating with 3rd party IT specialists to maintain website functionality, as well as analysing website traffic and user engagement metrics to identify trends, optimise performance, and improve the customer shopping experience. By facilitating cross-departmental communication, you will ensure alignment of eCommerce strategies with overall business goals.
We’re looking for you to bring your creative flair, as part of this role will involve providing our distribution partners with engaging and accurate content for their online catalogues and eCommerce platforms, ensuring optimal representation of our product range.
What are we looking for? You will have previous experience in an eCommerce role or a related field, such as Sales, and will be familiar with popular eCommerce platforms such as Shopify, alongside being competent in basic web design principles. You will be proficient in marketing software and tools, such as CRM systems, marketing automation platforms, and analytic tools like Google Analytics. You may have previous experience in photo editing and graphic design, which would be advantageous skills to bring to this role.
Digital Marketing skills are important, and we need you to have a strong understanding of SEO and SEM, alongside understanding market research and data analysis, having the ability to interpret data to allow you to make sound data-driven decisions. You will also have experience in planning and executing online promotional campaigns, email marketing, and social media marketing.
It's not all about the technical skills and experience though, you will need to be an excellent communicator, with both written communication and interpersonal skills, who can build relationships with stakeholders at all levels. With this being such a busy and varied role, you must be able to manage multiple tasks and projects simultaneously, troubleshoot technical issues, resolve operational problems, and deal with customer complaints effectively – so being a proactive and self-motivated individual will be a real benefit.
In return, you’ll join a supportive and collaborative team in a role that’s as varied as it is rewarding. If you love building relationships and driving sales, we want to hear from you!
You probably want to know more about the business; our products, our plans, and our history. Well, part of the Spear & Jackson Group of companies, we’ve been around over 100 years and are plenty experienced in the design and manufacture of high-performance magnetic systems, we supply critical magnetic equipment to some of the leading names in the most demanding industries. We are firmly established as a leading manufacturer and supplier of magnets and magnetic equipment.
If this sounds good, then drop us an email with your CV, tell us why this is the role for you and your salary expectations ([email protected]).
We commenced our journey two years ago to achieve Net Zero carbon emissions by 2040, why not join us and help us achieve our goal!
A Package of Employee Benefits:
At Eclipse Magnetics we constantly recognise that our success has been built by the hard work, talent and ingenuity of our employees. We invest in our employees and also strive to make Eclipse Magnetics an attractive proposition to new employees. We offer a range of employee benefits: -
- Company sponsored learning and development - training courses, further education, vocational training
- Modern working environment - complete with free on-site parking
- Discretionary hybrid or flexible working packages
- Employee discounts - excellent discounts on group products including Spear & Jackson Garden and hand tools
- A range of social and charity fund raising initiatives
- Company supported volunteer days - support local good causes without losing pay or holiday entitlement
- Free social monthly lunches during work time - enabling inter-department relationships to flourish
- Free fresh fruit - helping our employees eat healthily
- Access to free independent mortgage advice for you, your family, and friends
- Promoting health & wellbeing - awareness programmes, voluntary healthcare cash plan, Workplace Mental Health First Aiders
- Employee Assistance Programme - 24-hour personal and life management support service for you and members of your household
- Discretionary annual bonus scheme
- Service-related annual leave entitlement up to a maximum of 25 days per year plus Bank Holidays
- December shutdown leave of 3 days in addition to your annual leave entitlement
- Life Assurance Scheme - death in service cover
Internal Sales Executive
Internal Sales Executive
Sheffield
Full-time / Permanent
Are you motivated and driven by success?
If you thrive on working in a fast-paced and often demanding sales environment, enjoy unlocking new doors, and are geared up to maximising sales, then we have the perfect role for you.
Reporting to the General Sales Manager, we are looking for an Internal Sales Executive to join our Sales Team in Sheffield, providing dedicated sales and service support – from receipt of initial enquiry to the acceptance and processing of new orders, whilst being the main focal point for all new general enquiries.
There’s plenty to do in this role, from handling front-line telephone calls; providing detailed and technical quotations to customers; chasing down historical quotes to see if they’re still live or need updating; ensuring the internal CRM databases are updated daily; as well as managing the Service Engineers diaries and effectively scheduling service visits.
What about you? As Internal Sales Executive, you will offer all-round excellent sales support and assist with the overall smooth running of the department, supporting the delivery of the Sales Team strategy. It is important that you establish and maintain strong relationships with our customers both Home and Export; dealing proactively and effectively with incoming general customer enquiries; and dealing promptly with any issues in a problem-solving capacity.
Ideally, you will have previous experience in a similar internal sales role, and if this experience is from working in an engineering industry or with technical products then we want to hear from you. Customer service is a huge part of this role, so it’s important that you are confident when speaking and liaising with customers. Due to the fast-paced nature of this role, you will require the ability to work quickly and effectively while maintain accuracy. Attention to detail is therefore key as you will be checking orders and ensuring they are correct before customer services receive for processing. Excellent computer skills are important, particularly when using Microsoft Office and CRM Systems, SAP experience is preferred but not essential.
In return, you’ll join a supportive and collaborative team in a role that’s as varied as it is rewarding. If you love building relationships and driving sales, we want to hear from you!
You probably want to know more about the business; our products, our plans, and our history. Well, part of the Spear & Jackson Group of companies, we’ve been around over 100 years and are plenty experienced in the design and manufacture of high-performance magnetic systems, we supply critical magnetic equipment to some of the leading names in the most demanding industries. We are firmly established as a leading manufacturer and supplier of magnets and magnetic equipment.
If this sounds good, then drop us an email via the Apply Now button below, telling us why this is the role for you, along with your CV and salary expectations.
We commenced our journey two years ago to achieve Net Zero carbon emissions by 2040, why not join us and help us achieve our goal!
You must have the Right to Work in the UK, as we are unable to provide Visa sponsorship for this role.
A Package of Employee Benefits:
At Eclipse Magnetics we constantly recognise that our success has been built by the hard work, talent and ingenuity of our employees. We invest in our employees and also strive to make Eclipse Magnetics an attractive proposition to new employees. We offer a range of employee benefits: -
- Company sponsored learning and development - training courses, further education, vocational training
- Modern working environment - complete with free on-site parking
- Discretionary hybrid or flexible working packages
- Employee discounts - excellent discounts on group products including Spear & Jackson Garden and hand tools
- A range of social and charity fund raising initiatives
- Company supported volunteer days - support local good causes without losing pay or holiday entitlement
- Free social monthly lunches during work time - enabling inter-department relationships to flourish
- Free fresh fruit - helping our employees eat healthily
- Access to free independent mortgage advice for you, your family, and friends
- Promoting health & wellbeing - awareness programmes, voluntary healthcare cash plan, Workplace Mental Health First Aiders
- Employee Assistance Programme - 24-hour personal and life management support service for you and members of your household
- Discretionary annual bonus scheme
- Service-related annual leave entitlement up to a maximum of 25 days per year plus Bank Holidays
- December shut-down leave of 3 days in addition to your annual leave entitlement
- Life Assurance Scheme - death in service cover
