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It’s more than ensuring we commit to our legal obligations under the Equality Act. It’s about aspiring to build diverse and inclusive teams where everyone is welcome and feels a sense of belonging. We value different perspectives and experiences and recognise the importance this plays in driving innovation and success.
Join Our Team - Eclipse Magnetics
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Customer Services Advisor
Vacancy: Customer Services Advisor
Vacancy Status: Full-time / Permanent
Location: Sheffield
Are you passionate about delivering exceptional customer service and looking for a new challenge in a customer service role that isn’t in a call centre environment?
Do you have experience in or an interest in learning about international trade and exporting? If so, we are looking for a Customer Services Advisor that will play a crucial role in ensuring customer satisfaction. You’ll have exceptional communication skills and problem-solving abilities will be key to delivering excellent service to our valued customers.
There’s plenty to do in this role, you will take responsibility for ensuring accurate and timely processing of UK and export sales orders while providing an outstanding customer experience. You will handle both front-line telephone and written contact with customers as well using CRM systems to manage orders and provide administrative duties as required. You will work closely with the Customer Services Manager as well as other team members and departments within the business.
What about you? You will have proven experience in customer service and be able to demonstrate excellent verbal and written communication when liaising with customers and colleagues. Attention to detail is key as you will be processing a high volume of sales orders ensuring accuracy is critical. You will be a highly organised person who enjoys and can easily cope with a wide variety of tasks and challenges required to ensure the department runs smoothly.
You probably want to know more about the business – our products, our plans, and our history. Well, we’ve been around over 100 years and are plenty experienced in the design and manufacture of high-performance magnetic systems, we supply critical magnetic equipment to some of the leading names in the most demanding industries. We are firmly established as a leading manufacturer and supplier of magnets and magnetic equipment.
Please note this role internally is known as a Customer Services Executive.
If this sounds good, then drop us an email with your CV, tell us why this is the role for you and your salary expectations ([email protected]).
We commenced our journey two years ago to achieve Net Zero carbon emissions by 2040, why not join us and help us achieve our goal!
A Package of Employee Benefits:
At Eclipse Magnetics we constantly recognise that our success has been built by the hard work, talent and ingenuity of our employees. We invest in our employees and also strive to make Eclipse Magnetics an attractive proposition to new employees. We offer a range of employee benefits: -
- Company sponsored learning and development - training courses, further education, vocational training.
- Promoting health & wellbeing - awareness programmes, voluntary healthcare cash plan.
- Modern working environment - complete with free on-site parking.
- Hybrid or flexible working packages
- Employee discounts - excellent discounts on group products including Spear & Jackson garden and hand tools.
- A range of social and charity fund raising initiatives
- Employee Assistance Programme - 24-hour personal support service.
- Life Assurance Scheme - death in service cover.
- Workplace Pension Schemes
- Company supported volunteer days - support local good causes without losing pay or holiday entitlement.
- Free social monthly BBQs during work time - enabling inter-department relationships to flourish.
- Free fresh fruit - helping our employees eat healthily.
Welder / Fabricator
Vacancy:Welder / Fabricator
Vacancy Status: Full time / Permanent
Salary: £13.93 per hour
Location: Sheffield
Are you an experienced TIG Welder/Fabricator Operative looking for a new opportunity?
If so, we have an exciting opportunity for a Welder/Fabricator to join our operations team.
What you’ll be doing …
- Welding stainless steel component parts together to produce assemblies to form products using TIG welding
- Fabricating simple and complex shaped products using various techniques
- Ensure all products manufactured meet the necessary requirements/standard
- Operating other tools such as buffing/polishing machines and off-hand grinders
- Use electronic scanning equipment and reporting tools
- Ensure the equipment is well maintained and safe
What about you …
- Previous experience of TIG welding
- Experience of fabricating simple and complex shapes
- Ability to read technical drawings
- Previous experience of welding filters, vessels or thin gauge steel would be advantageous
- Good level of academic achievement, or you may be qualified through experience
- Experience of working in a fast paced and often demanding environment
- It is important that you are a team player, but also able to work on your own initiative
Our Company …
You probably want to know more about the business – our products, our plans, and our history. Well, we’ve been around over 100 years and are plenty experienced in the design and manufacture of high-performance magnetic systems, we supply critical magnetic equipment to some of the leading names in the most demanding industries. We are firmly established as a leading manufacturer and supplier of magnets and magnetic equipment.
If this sounds good, then drop us an email telling us why this is the role for you, along with your CV and salary expectations ([email protected])
